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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tandra Bost

October 24, 2024

5  out of  5
rating by Tandra Bost
"Jerry Anderson State Farm agency is awesome. Ms. Crystal and Mr. Zack are knowledgeable and friendly. Everyone always have a smile when you walk into the agency. I would recommend anyone to the agency."
We responded:
"Tandra, Thank you so much for the kind words and 5 star review. You and your family mean so much to us! "
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Salina Mason

October 19, 2024

5  out of  5
rating by Salina Mason
"Everyone is very helpful & polite & is eager to help you."
We responded:
"Salina, Your review means alot to us! Thank you for the 5 stars! We hope to continue serving you and your family for years to come! "
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mary ann arnold

October 18, 2024

5  out of  5
rating by mary ann arnold
"Customer service is definitely a priority at this office. From the moment of establishing my account to help with an accident it has been an absolute pleasure. Crystal at this office takes time to answer and explain everything. When my car was wrecked she took care of everything to where all I did was pick up a rent car and take and pick up from body shop. Totally stress free!!"
We responded:
"Thank you for the 5 star review! We strive to have the absolute best customer service around. We have been fortunate to have Crystal here for almost 2 decades, and hope to be able to continue serving you for years to come! "
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Celeste Murray

October 18, 2024

5  out of  5
rating by Celeste Murray
"Jerry Anderson State Farm has been my insurance company for many years. I’m a 3rd generation customer. Anytime we’ve ever needed anything Crystal Nattin has handled it quickly and efficiently. Great customer service. Definitely recommend for all your insurance needs."
We responded:
"Celeste, you and your family are very special to us! Thank you for the kind words and awesome review!"
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Gerald Evans

October 18, 2024

5  out of  5
rating by Gerald Evans
"Very professional and very helpful thank you for helping"
We responded:
"Mr. Evans, you are so welcome and we are glad we could assist you. Thank you for your 5 star review and the kind words! "
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keke thomas

October 18, 2024

5  out of  5
rating by keke thomas
"I been a customer for over 15 years and never had any problems.. I just love Crystal she’s the BEST!!!"
We responded:
"It has been an honor serving you all these years and hope to be able to serve you for years to come! Crystal has been here at our office for nearly 2 decades, and has consistantly been devoted to helping our customers. Thank you for the kind words and the review, they mean so much to us! "
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Dena Howard

October 16, 2024

5  out of  5
rating by Dena Howard
"This was the easiest and most pleasant insurance company I have dealt with. Wendi and Jerry were extremely patient and thorough with every question I had about making a transition to a new company. It was like talking with a friend! Wonderful experience and such a great price quote!"
We responded:
"Thank you for the wonderful review, and welcome to the family! I am so pleased that you had a great experience. Thank you for trusting us with your business! "
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Christopher Bird

October 16, 2024

5  out of  5
rating by Christopher Bird
"Our agent was fantastic when we came in to talk about the universal life policy. It made us feel very welcome and answered all our questions. Very knowledgeable and understanding.Thank you for a beautiful experience. I highly recommend this agency, especially if you are in the military!"
We responded:
"Thank you for leaving us this awesome review! We always want you to feel welcomed here, and am so glad you've had a great experience with us! "
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Jenny Peters

October 11, 2024

5  out of  5
rating by Jenny Peters
"I've been a happy customer with Jerry Anderson State Farm for years now, and highly recommend them! From the receptionists to the agents (especially Ashley Morgan who I've spoken with the most), I've literally always had a positive experience any time I have a billing or policy question. They're all very knowledgeable and compassionate, and will do anything they can to help you. I've never filed an auto or homeowners insurance claim in my entire life until a limb hit my roof in January 2024. I was so nervous and scared based on the general public's collective horrible experience dealing with insurance claims across many companies. Thank goodness I had nothing to worry about with State Farm. They were quick, efficient, and compassionate, and my damage was paid for asap with no hassle. This team is not only great for every day questions and concerns, but they suit up and show up when it truly matters."
We responded:
"Thank you so much Jenny! We are so glad your claims experience was handled timely and with no issues! We have enjoyed having you in our State Farm family for so many years and look forward to many more! "
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Kathleen Ward

October 4, 2024

5  out of  5
rating by Kathleen Ward
"I have had a great experience working with both Ashley Morgan, Zach Schomburg and Crystal Nattin of Jerry Anderson - State Farm Insurance agency. They are devoted to providing excellent results on claims - which are handled quickly, efficiently and generously. I had the same State Farm agent in Texas for 21 years, so when I moved here I contacted another State Farm agency in Shreveport and prepaid for a year. That was a huge mistake. Although I asked him to write a policy on my home so it was covered at the closing and spoke to him several times for over a month, the agent did nothing and my closing almost didn't happen. After that year, I switched to a different insurance company and I wasn't happy with them either. But, my neighbor uses Jerry Anderson - State Farm and has for many years and highly recommended them. I'm so glad I tried State Farm again. Each customer at this agency gets their undivided attention and, if they are out, calls and emails are answered very quickly. They are very pleasant to deal with as well. If you are looking for professional representation, you can't go wrong with Ashley, Zach and Crystal."
We responded:
"Thank you for the wonderful review. We are so thrilled that you decided to give us a chance. We will strive to bring you excellent service and hope to serve you for many years to come!"
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Wrestling World

September 25, 2024

5  out of  5
rating by Wrestling World
"Thank you so much for your excellent service and consideration of my insurance needs. The staff is not only friendly but also highly skilled."
We responded:
"Thank you for your 5 star review and the awesome comment regarding our staff! It is much appreciated, and we hope to be able to continue serving you and your family for many years to come! "
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Jane Roger

May 1, 2024

5  out of  5
rating by Jane Roger
"I have been with State farm Jerry Anderson for about 20 years and another 20 years out in haughton with buster costanzi. They have always been very professional and get it done. It also helps to see a smiling face when you first walk in like today with Jerrica."
We responded:
"Jane, thank you for the kind words! We love seeing your smiling face as well!! "
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Reece Olson

March 25, 2024

5  out of  5
rating by Reece Olson
"Have been with this State Farm agency and was one of Jerry Andersons first clients. They Rock and Chrystal, the manager is awesome."
We responded:
"Thank you so much for the wonderful review! We have enjoyed being of service to you and your family for all of these years, and look forward to many more!! "
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Janice Martin

March 19, 2024

5  out of  5
rating by Janice Martin
"Customer Service is always Excllent !! Always in a timely matter"
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Ginny R.

March 5, 2024

5  out of  5
rating by Ginny R.
"Zach is alway so helpful never lets us down and Is always there for us like family. 🫶 him!"
We responded:
"Ginny, thank you for the awesome review! Zach is most definitely an asset to us and we are so glad you are part of our family! "
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ReFLeX

March 5, 2024

5  out of  5
rating by ReFLeX
"Efficient, fast, and friendly"
We responded:
"Thank you for leaving us a great review! "
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Sachse Wood

February 27, 2024

5  out of  5
rating by Sachse Wood
"Crystal is our agent and is amazing!!! Can literally call the office at any time and they are always happy to help!!"
We responded:
"Thank you for the review! We love your family and are so glad you guys choose us for your insurance needs! "
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Carissa Smith

February 26, 2024

5  out of  5
rating by Carissa Smith
"The team at Jerry Anderson's office have always been so nice, friendly, and professional. Ashley is amazing. She's so knowledgeable and helpful. They know their stuff and make my life so much easier. I always appreciate their help and recommend them to all of my family and friends."
We responded:
"Thank you for the awesome review! Ashley is a wonderful asset to out team and we appreciate her hard work. Also, thank you for your loyalty! "
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Sandy Flowers

January 20, 2024

5  out of  5
rating by Sandy Flowers
"I would recommend Jerry & his team to anyone for their insurance needs. Courteous, friendly & able to relate personally to out family's needs, Jerry& his team have been there for The Flowers family going on 30 years!!! Love them like family 🫶"
We responded:
"Thank you for the wonderful review. It has been an honor to serve you and your family for all these years. "
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Im A Sk1d

September 8, 2023

5  out of  5
rating by Im A Sk1d
"I don’t know his name but some guy working there was cool"
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Me Duque

July 26, 2023

1  out of  5
rating by Me Duque
"I wouldn't suggest this state farm agents office to anyone ... Thy have proven to be untrustworthy, incompetent, and un able to show any good qualities to me. W in the last 7.5 yrs we've bn w them .. I spent a yr going to this agents office trying to prove tht I held my end of our policy on my daughter's car by paying my premium on coverage ,including compressive coverage and not.until I found the binder did thy admit to fault and then had a excuse why I couldn't use it after tht.. thy are ridiculous..and will take advantage of their position tht you need them if they can... .. it's bn one bad experience after another w everything I've had to call on w the exception of using my roadside assistance other than the towing issue having a limit on the distance thy will allow your vehicle tow w out charging you... The charge isn't much but the tow company wldnt charge extra so why is it tht state farm road side did before thy would send the tow..."
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alex jasper

February 15, 2023

5  out of  5
rating by alex jasper
"Zach is always very helpful"
We responded:
"Alex, thank you for the five star 🌟 review! Zach certainly is a great asset to our team. "
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Daniel Kouba

September 28, 2022

5  out of  5
rating by Daniel Kouba
"Mr. Anderson is a very, very knowledgeable individual. So is Ms Ashley that works for MR. Anderson. She was a great help to me. Thanks to Jerry and Ashley."
We responded:
"Mr. Kooba, thank you so much for the wonderful review and the 5 stars 🌟! It has been a pleasure serving you and your family over the years! Ashley is a wonderful asset to our team! We are lucky to have you both! "
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rob maxwell

May 18, 2022

1  out of  5
rating by rob maxwell
"Such a disappointment to a 20+ year customer. Seeking auto and home insurance elsewhere."
We responded:
"Rob, I am very sorry to hear this. Please call me at my office 318-746-1209 so that I may have a chance to correct this."
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Dale Bills

May 15, 2022

5  out of  5
rating by Dale Bills
"It was great to deal with. Saved me and my partner hundreds of dollars every six months for auto insurance. Saved me hundreds on my homeowners policy so I won't be hit with higher escrow payments every month. Better coverage for less cost. Same for our auto policies."
We responded:
"Mr. Bills, We appreciate the wonderful review and the 5 stars! It was a pleasure having you here in the office! looking forward to serving you for many years to come!!"